This Privacy Policy explains what personal information Jiliwin may collect, why it may be processed, when it may be shared, how long it may be retained and which choices are available to users. Read it before registering or sending personal information.
Last updated: 14 September 2026Information should be collected for stated and legitimate purposes.
Data may be shared only as described here or when legally required.
Philippine data subjects may exercise rights provided by applicable law.
Gaming-related accounts are not intended for people under 21.
This policy applies to personal information processed through Jiliwin pages, account interactions and communications that refer to this notice. It should be read with the Terms and Conditions.
For Philippine users, applicable privacy requirements may include Republic Act No. 10173, known as the Data Privacy Act of 2012, and related National Privacy Commission rules. If another notice is shown at the point of collection, read that notice as well.
The information collected depends on how you use the site and which account functions are available.
| Category | Examples | Collection context |
|---|---|---|
| Identity and eligibility | Name, birth date, identification details | Registration, age checks and verification |
| Contact details | Email, mobile number and address | Account setup, notices and support |
| Account information | Username, encrypted password record, preferences | Account access and administration |
| Technical information | IP address, device, browser, timestamps and logs | Site delivery, diagnostics and security |
| Transaction records | Payment method references, amounts and status | Deposits, withdrawals and reconciliation where offered |
| Communications | Support messages, requests and complaint records | When you contact Jiliwin |
Processing should have an appropriate legal basis, which may include consent, contract necessity, legal obligation or legitimate interests, depending on the context.
Jiliwin does not sell personal information. Information may be disclosed to service providers that support hosting, security, identity checks, payments, communications, analytics or customer service, subject to appropriate instructions and safeguards.
Information may also be disclosed when required by law, a valid government request, the protection of legal rights or the investigation of suspected fraud or security incidents. If a service involves cross-border processing, reasonable steps should be taken to protect information under applicable requirements.
Cookies are small files or browser records used to remember settings, maintain sessions, understand site use and support security.
| Cookie type | Purpose | Typical duration |
|---|---|---|
| Strictly necessary | Session, navigation and security functions | Session or limited persistent period |
| Preference | Remember language or display choices | Until expiry or deletion |
| Analytics | Measure page use and technical performance | As stated by the relevant tool |
You can adjust browser controls, but blocking necessary cookies may prevent login or other account functions from working properly.
Personal information should be kept only as long as needed for the stated purposes, account administration, legal obligations, fraud prevention and dispute resolution. Retention periods may vary by record type and applicable requirement. When retention is no longer justified, information should be securely deleted, anonymised or blocked as appropriate.
Administrative, technical and physical measures may be used to reduce unauthorised access, alteration, loss or disclosure. No internet service can guarantee absolute security. Users also have a role: choose a unique password, secure the device and report suspicious activity promptly.
Subject to the Data Privacy Act of 2012, its implementing rules and lawful limitations, Philippine data subjects may have the following rights:
Ask whether information is processed and request appropriate access.
Request correction of inaccurate or incomplete personal information.
Request deletion or blocking where the legal conditions are met.
Object to certain processing, including situations based on consent or legitimate interests.
Receive qualifying information in an appropriate format when the right applies.
Raise a concern and pursue remedies available under applicable law.
To exercise a right, email the address below with enough information to verify the request. Additional identity confirmation may be required to protect the account. Some requests may be limited by legal obligations or the rights of others.
If you believe a minor has supplied personal information or created an account, contact Jiliwin so the matter can be reviewed. Parents and guardians should use device and payment controls appropriate to their household.
This policy may be updated when practices, site functions or legal requirements change. A revised version will show a new effective date. Material changes may also be communicated through an appropriate site or account notice. Review this page periodically.
Depending on site use, Jiliwin may collect identity, contact, account, technical, transaction and communication records needed for stated operational, security or legal purposes.
No. Jiliwin does not sell personal information. Limited disclosures may occur to service providers or authorities for the purposes and circumstances described in this policy.
You may request rectification, erasure or blocking where the right applies. Jiliwin may need to verify identity and may retain records when required by law.
You can manage cookies in your browser, but disabling strictly necessary cookies may prevent login, security or account features from functioning correctly.
Retention depends on the purpose, record type and legal obligations. Information should be deleted, anonymised or blocked when continued retention is no longer justified.
Contact Jiliwin at [email protected]. Philippine data subjects may also have the right to file a complaint with the National Privacy Commission.
No. Jiliwin gambling-related services are intended only for eligible adults aged 21 and above.
Email [email protected] with the subject “Privacy Request”. Describe the right or concern, the relevant account identifier and a safe way to contact you. Do not send a password or full payment credential.
Use the Jiliwin FAQ or login guide.
Read the Responsible Gaming guide.
Read the account rules as well before sharing registration details.